Specialty Answering Service is the leading call center in the nation, handling outsourced customer service solutions for over 5,000 businesses around the world. Affordable customer service outsourcing for any sized business. For current customers, you’ll keep them as customers knowing that if they need to speak to a real person, you’ll always be there. If it’s a customer who’s ready to buy now, our live call center agents can help turn that single transaction into a lifelong customer. If a customer is ready to reach out, SAS will be ready to represent your business. Our call center services give you a chance to capitalize on every customer communication and supercharge your growth by being there anytime and every time your customers have a question, want to schedule an appointment, or are trying to complete a sale. It only takes a single phone call and a conversation with a real person to get what they want. They won’t need to leave you a voicemail after hours wondering if you’ve even received it.

With our live call center at your disposal around the clock, your customers won’t need to bother waiting until tomorrow for the answer they want today. While these agents aren’t trained by you, each script they follow can be customized so they can follow the same protocols you do in your own office. If dedicated isn’t in your budget, we have shared inbound call center solutions as well. Dedicated agents are billed on a per agent basis, not on metered usage. If you’re looking for a customer experience 100% aligned with your brand, we offer a dedicated call center program where call center agents are hired and trained to work specifically on your account and your account only. Within the outbound and inbound call center solutions, we also offer 2 types of experiences: dedicated and shared. This includes things like lead generation, insurance sales, and telemarketing. Our outbound call center services are the calls our operators make for you. This includes things like customer service, help desk support, live chat, and order processing. Our inbound services focus on the calls we take for your business. Our call center services fall into 2 basic categories: inbound or outbound. Outsourcing with us is as simple as it is effortless. Your SAS reps will follow your procedures and handle calls just as you would. When clients call your number, email your office, or text your company, they can speak to a customer service agent in our call center. Either by forwarding your business telephone lines to SAS, routing your overflow traffic to our call center, or by providing your SAS forwarding number to your clients, our call center services allow you to respond to and solve customer issues anytime. And, your customers will love you for it! What call center services does SAS offer?Ĭall center services are the outsourced solutions we offer as an extension to your own customer support. Live customer support has no equal when it comes to maximizing profits. We are able to manage your phone, chat, email, and even text messages when you’re unavailable.

SAS is the ultimate customer contact tool. A 24/7 extension of your own customer service team The best customer experience starts with

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